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Sample Cv Casino Dealer

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Director of Casino Operations Resume Sample

Complete Name
Complete Address
Phone # / Cell Phone #
E-mail Address

The Casino Dealer job description varies from workplace to workplace, but in general, these dealers will deal with cards for various games such as – poker or blackjack. The common work activities depicted on the Casino Dealer Resume include the following – monitoring the play to ensure no player cheats, assisting players, leading a number of table games, distributing cards and chips. » Related 'Casino Dealer' Cover Letters Examples Dealer compliance Representative Inspect franchise dealerships and distributorships to ascertain compliance with company operating policies and procedures to require adherence in detected instances.

DIRECTOR
Table and Games / Casino Operations

Seminole Hard Rock Hollywood, FL Casino Dealer 06/2008 to 02/2013. Educated customers on game rules and mathematical probabilities of various wagers.Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.Took and paid bets and retrieved cards.Inspected cards and equipment to be used in games to verify proper functioning.Maintained.

Highly accomplished, tenacious, and seasoned professional, with comprehensive years and verifiable success in directing the overall casino and gaming operations within hospitality industry. Possess in depth knowledge of business management principles, such as strategic planning, human resources modeling, leadership, and training. Equipped with broad based background in managing and administering schedules, human resource functions, budgeting, vendor prospecting, contract negotiation, and acknowledgment of approvals from gaming commissions and regulatory compliance. Capable of directing the Slot and Table Games departments from conception to full operations. Strong management expertise in maintaining productive work environments toward successful attainment of corporate goals and objectives, combined with the ability to motivate and foster teamwork, and initiate procedures for continuous improvement in business operations and service. Adept at identifying customer needs, developing solutions, and achieving results out of diverse challenges and conflicting service requirements.

AREAS OF EXPERTISE

  • Floor Design and Table Games Set up
  • Casino Operations and Administration
  • Dispute Identification and Resolutions
  • Mississippi Gaming Laws
  • Customer Service and Relations
  • Leadership and Staff Motivation
  • Regulatory Compliance and Standards
  • Leadership, Training, and Team Building

PROFESSIONAL EXPERIENCE

Sample Cv Casino Dealer

CASINO OPERATIONS AND FUNCTIONS

  • Served as manager of both Slots and Tables; ensured compliance to departmental standards in conducting daily operational activities.
  • Proficiently handled the creation of schedules and execution of player evaluations for Craps and High Limit.
  • Functioned as manager of the Casino Host; oversaw and guaranteed the execution of established departmental and HR guidelines.
  • Exemplified versatility and multitasking skills by performing diverse tasks, such as handling employees' grievances and complaints, disciplining employees, planning and orchestrating work, providing for safety and security, and monitoring or implementing legal compliance matters.
  • Provided strong leadership skills in securing attainment and implementation of Company's Code of Commitment by associate as well as the fulfillment of guest needs and specifications.
  • Proactively supervised and facilitated player and associate retention.
  • Closely supervised and monitored the execution of established cost-containment and budgetary controls, along with the operations of internal affairs within the Table Games and Slot departments.
  • Assumed full responsibility in managing the scheduling, ordering of supplies, and vendor contact.

BUSINESS MANAGEMENT AND DEVELOPMENT

Dealer
  • Played an integral role in redefining and streamlining Ratings and Guest Service assistance, which resulted in repeat/referral business that brought major contributions to sales and profit growth.
  • Drove the attainment of corporate goals and objectives by developing and motivating new supervisors and dealer.
  • Oversaw and managed the maintenance of staffing levels to accommodate business needs.
  • Maximized superior management capabilities in directing employees' work while maintaining smooth production operations.

CUSTOMER SERVICE

  • Built and fostered customer relations that promoted goodwill, and generated repeat/referral business that brought major contributions to sales and profit growth.
  • Successfully increased revenue by maximizing customer sales, leveraging quality customer service, and employing exceptional relationship-building skills.
  • Delivered excellent customer service by addressing and resolving guest disputes and request in a prompt manner while adhering to set company policies and procedures.

STANDARD REGULATIONS AND COMPLIANCE

  • Ensured the completion and submission of MGC in compliance to federal, state, and local gaming regulations.
  • Received new assignments, which included management and security of revenue standards.
  • Spearheaded the development of associate in adherence to company policies and Title 31.
  • Demonstrated proficiency in creating and implementing Internal Controls.

PROGRAM DEVELOPMENT AND IMPLEMENTATION

  • Contributed in the establishment and development of Project Team II – Innovation Team.
  • Served as key innovator in the institution and completion of 'Give Yourself a Raise' Program.
  • Designed and implemented a training course for new recruits to further hone staff knowledge and skills, resulting in maximized workflow of the overall operations and increased company profitability.

LEADERSHIP AND STAFF MOTIVATION

  • Acted as full-time supervisor; conducted service standards and instructional craps class.
  • Effectively led and motivated personnel to deliver first-rate customer service and earn total client satisfaction.
  • Meticulously managed employee's performance, productivity, and efficiency in order to execute job promotions and appraisals.

EMPLOYMENT HISTORY

COMPANY XYZ, Biloxi, MS

  • Marketing, Executive Host Manager (2017-Present)
  • Director of Table Games/Responsible Gaming
  • Chairperson/Casino Operations Manager (2016-2017)
  • Table Games Shift Manager/Table Games Manager (2014-2016)

COMPANY ABC, Biloxi, MS

  • Pit Manager (2013-2014)

COMPANY CDE, Gulfport, MS

  • Grave Casino Manager (2012-2013)
  • Shift Manager (2006-2012)

COMPANY FGH, Falls Church, VA

  • Dual Pit Boss / Supervisor (2004-2005)
  • Floor Supervisor (2003-2004)
  • Dual-Rate Dealer/ Supervisor (2002-2003)
  • Table Games Dealer (2001-2002)

AWARDS AND HONORS

Community Service Award – District Attorney's Office / Local Law Enforcement
Chairman's Award Winner – Quarterly, Property and District Winner
Harrah's Most Prestigious Award Companywide – Received for Community Service

Sample Cv Casino Dealer Service

PROFESSIONAL AFFILIATION

New York Yankees, Bronx, NY (1983-1992)
Professional Baseball Player
Player professional Baseball – Major and Minor Leagues

Dealer

CASINO OPERATIONS AND FUNCTIONS

  • Served as manager of both Slots and Tables; ensured compliance to departmental standards in conducting daily operational activities.
  • Proficiently handled the creation of schedules and execution of player evaluations for Craps and High Limit.
  • Functioned as manager of the Casino Host; oversaw and guaranteed the execution of established departmental and HR guidelines.
  • Exemplified versatility and multitasking skills by performing diverse tasks, such as handling employees' grievances and complaints, disciplining employees, planning and orchestrating work, providing for safety and security, and monitoring or implementing legal compliance matters.
  • Provided strong leadership skills in securing attainment and implementation of Company's Code of Commitment by associate as well as the fulfillment of guest needs and specifications.
  • Proactively supervised and facilitated player and associate retention.
  • Closely supervised and monitored the execution of established cost-containment and budgetary controls, along with the operations of internal affairs within the Table Games and Slot departments.
  • Assumed full responsibility in managing the scheduling, ordering of supplies, and vendor contact.

BUSINESS MANAGEMENT AND DEVELOPMENT

  • Played an integral role in redefining and streamlining Ratings and Guest Service assistance, which resulted in repeat/referral business that brought major contributions to sales and profit growth.
  • Drove the attainment of corporate goals and objectives by developing and motivating new supervisors and dealer.
  • Oversaw and managed the maintenance of staffing levels to accommodate business needs.
  • Maximized superior management capabilities in directing employees' work while maintaining smooth production operations.

CUSTOMER SERVICE

  • Built and fostered customer relations that promoted goodwill, and generated repeat/referral business that brought major contributions to sales and profit growth.
  • Successfully increased revenue by maximizing customer sales, leveraging quality customer service, and employing exceptional relationship-building skills.
  • Delivered excellent customer service by addressing and resolving guest disputes and request in a prompt manner while adhering to set company policies and procedures.

STANDARD REGULATIONS AND COMPLIANCE

  • Ensured the completion and submission of MGC in compliance to federal, state, and local gaming regulations.
  • Received new assignments, which included management and security of revenue standards.
  • Spearheaded the development of associate in adherence to company policies and Title 31.
  • Demonstrated proficiency in creating and implementing Internal Controls.

PROGRAM DEVELOPMENT AND IMPLEMENTATION

  • Contributed in the establishment and development of Project Team II – Innovation Team.
  • Served as key innovator in the institution and completion of 'Give Yourself a Raise' Program.
  • Designed and implemented a training course for new recruits to further hone staff knowledge and skills, resulting in maximized workflow of the overall operations and increased company profitability.

LEADERSHIP AND STAFF MOTIVATION

  • Acted as full-time supervisor; conducted service standards and instructional craps class.
  • Effectively led and motivated personnel to deliver first-rate customer service and earn total client satisfaction.
  • Meticulously managed employee's performance, productivity, and efficiency in order to execute job promotions and appraisals.

EMPLOYMENT HISTORY

COMPANY XYZ, Biloxi, MS

  • Marketing, Executive Host Manager (2017-Present)
  • Director of Table Games/Responsible Gaming
  • Chairperson/Casino Operations Manager (2016-2017)
  • Table Games Shift Manager/Table Games Manager (2014-2016)

COMPANY ABC, Biloxi, MS

  • Pit Manager (2013-2014)

COMPANY CDE, Gulfport, MS

  • Grave Casino Manager (2012-2013)
  • Shift Manager (2006-2012)

COMPANY FGH, Falls Church, VA

  • Dual Pit Boss / Supervisor (2004-2005)
  • Floor Supervisor (2003-2004)
  • Dual-Rate Dealer/ Supervisor (2002-2003)
  • Table Games Dealer (2001-2002)

AWARDS AND HONORS

Community Service Award – District Attorney's Office / Local Law Enforcement
Chairman's Award Winner – Quarterly, Property and District Winner
Harrah's Most Prestigious Award Companywide – Received for Community Service

Sample Cv Casino Dealer Service

PROFESSIONAL AFFILIATION

New York Yankees, Bronx, NY (1983-1992)
Professional Baseball Player
Player professional Baseball – Major and Minor Leagues

ACTIVITIES

Coached Community League – Babe Ruth Baseball
Chairperson, Tiffany Talley Scholarship Foundation (Donated $2,500 annual scholarships to local teens)
Golf, Baseball, Basketball, Football, and Fishing

TECHNICAL SKILLS

Microsoft Office Suite: Word, Excel, CMS, and Salesforce

The sample below is for a Casino Dealer Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Casino Dealer Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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CASINO DEALER

Experienced, innovative and high energy Casino Dealer with Certifications in most Poker games. Energetic and personable able to create a fun and energetic 'customer gaming' experience demonstrating a unique and creative personality while focused on floor dealing table games. Passionate about the gaming industry and versatile in both Poker dealing and Craps, producing a fun and exciting atmosphere that garners repeat business and continued consumer loyalty. Seek a position at the Revel as a Poker Dealer where experience, energetic customer interaction along with a great personality will produce a win-win opportunity.

Core Competencies
Experienced Poker & Craps Dealer • Knowledge of Regulatory Compliance • Client Relations
Certified in Table Games • Communication • Customer Service • Operations Industry Knowledge

CAREER SKILLS AND HIGHLIGHTS

• Dealt Poker at the Tropicana demonstrating extensive knowledge and skill in all poker games.
• Received numerous written customer acknowledgements regarding floor table dealing—known for exhibiting great personality, a friendly and exciting atmosphere.
• Trump Plaza management received numerous letters with accolades regarding my extensive dealer experience and fostering of exceptional customer interaction providing a fun and friendly atmosphere.
• Attended school and became certified in all Table Games, Poker, Craps, Blackjack and Roulette.
• Provide cross-functional support regarding daily business activities in an effort to promote an efficient work environment.
• Assist any team members with table gaming information and knowledge as necessary in an expedited manner.
• Implement various procedures and processes in accordance with corporate guidelines and requirements. Hochzeit casino baumgarten hotel.

Sample Cv Casino Dealer Login

PROFESSIONAL EXPERIENCE
Trump Plaza, Atlantic City • NJ 2004 – Present
Table Games Dealer

Hilton Casino, Atlantic City • NJ 2002 – 2004
Table Games Dealer

Caesar's, Atlantic City • NJ 2001 – 2002
Seasonal Dealer

Tropicana Casino, Atlantic City • NJ 1996 – 2000
Table Games Dealer

EDUCATION & CREDENTIALS
General Studies
College Name, City • ST

Sample Cv Casino Dealer Search

Certified in Poker, Blackjack, Roulette, Craps
School Name, City • ST





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